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Question: How does the Work Opportunity Tax Credit work and who qualifies?

Work Opportunity Tax Credit: A Small-Business Guide to WOTC Eligibility and Filing

The Work Opportunity Tax Credit (WOTC) reduces an employer's federal taxes on wages paid to hires from ten targeted groups facing employment barriers, and is claimed on Form 5884.

Small Business4 min read

Quick answer

The Work Opportunity Tax Credit, or WOTC, is a federal tax credit employers use to reduce their tax bill when they hire workers from certain targeted groups. The credit equals 40% of qualified first-year wages up to $6,000 with a general maximum of $2,400 per hire for most categories. Certain qualified veterans qualify for a higher wage cap of $24,000. Employers must submit the required certification within 28 calendar days of the new hire's start date.

Key points

  • WOTC is a federal tax credit under section 51 of the Internal Revenue Code for employers who hire from targeted groups facing barriers to employment
  • The standard credit is 40% of qualified first-year wages up to $6,000 with a general maximum of $2,400 per eligible hire
  • Certain qualified veterans carry a higher wage base of $24,000 that produces a larger credit than the standard cap
  • Employees who work at least 120 hours but fewer than 400 hours earn a reduced credit rate of 25%
  • Certification via Form 8850 must reach the state workforce agency within 28 calendar days of the hire date or the credit is lost

What Is the Work Opportunity Tax Credit?

Section 51 of the Internal Revenue Code establishes WOTC as a general business credit, giving employers a direct offset against their federal tax when they bring on workers from specific targeted groups.[1] Congress designed the program to encourage hiring of people who face significant employment barriers, including veterans returning from service, people with prior felony convictions, long-term welfare recipients, and others.

Because WOTC reduces your actual federal tax liability rather than your taxable income, it can deliver real dollar value on your next business return. South Florida employers in sectors with frequent hiring, including restaurants, construction, and staffing, tend to find the credit easiest to accumulate over the course of a year. For help integrating WOTC into your annual business return, see our business tax return preparation service.

Which Employers Can Claim WOTC?

The IRS confirms that employers of all sizes are eligible to claim the WOTC, and that eligibility extends to both taxable employers and certain tax-exempt organizations operating in the United States and its territories.[6] Taxable employers claim the credit against their regular federal income tax. Certain tax-exempt employers, such as nonprofits, can claim it against their share of the payroll taxes they deposit.

Employers doing business in Miami and South Florida are not subject to any geographic restriction, so a Florida LLC, a corporation, or a sole proprietor can use WOTC on the same terms as any other domestic employer.

Ten Targeted Groups

  • Qualified veterans, including those with service-connected disabilities
  • Individuals receiving Temporary Assistance for Needy Families (TANF) benefits
  • Long-term family TANF assistance recipients
  • Recipients of Supplemental Security Income (SSI) benefits
  • Individuals whose families receive Supplemental Nutrition Assistance Program (SNAP) benefits
  • Formerly incarcerated individuals or those convicted of a felony
  • Designated community residents living in empowerment zones or rural renewal counties
  • Vocational rehabilitation referrals
  • Individuals experiencing long-term unemployment
  • Qualified summer youth employees living in empowerment zones

How the Credit Is Calculated

The credit is generally 40% of first-year wages up to $6,000 paid to a qualified hire, producing a maximum of $2,400 per employee for most targeted groups.[2]

A reduced rate applies when an employee works fewer hours. The IRS sets a 25% rate for wages paid to individuals who perform at least 120 hours but fewer than 400 hours of service for the employer.[3] Employees who work fewer than 120 hours earn no credit.

For certain qualified veterans, the calculation is more favorable: the IRS allows up to $24,000 in wages to be taken into account when determining the credit for this group.[4] Applying the 40% rate to a $24,000 wage base produces a credit substantially larger than the standard $2,400 cap.

The credit is a nonrefundable general business credit, meaning it reduces federal tax owed but cannot generate a refund on its own. Unused credit can generally be carried back and forward as allowed under general business credit rules.

How to Certify and File

Claiming WOTC involves two steps: obtaining certification before filing and then claiming the credit on the return.

Before or on the day of a job offer, you and the applicant complete Form 8850 (Pre-Screening Notice and Certification Request for the Work Opportunity Credit). Once the employee starts, you have 28 calendar days to route the signed Form 8850 to your state workforce agency.[5] Missing that deadline forfeits the credit for that hire, with no late-filing remedy available.

Once you receive the state's certification, file Form 5884 with your federal business return to claim the credit for qualified wages paid during the tax year.[7] For partnerships and S corporations, each partner or shareholder receives their proportionate share of the credit. For S corporations and partnerships where the credit passes through to owners, see our guide on S corporation reasonable compensation guide for context on how payroll treatment intersects with ownership. Our payroll services team can help keep your wage records organized throughout the year so the credit is defensible at filing.

WOTC for Restaurant and Food-Service Employers

Restaurants and food-service businesses frequently hire from WOTC-eligible categories, particularly long-term unemployment recipients and SNAP recipients. High employee turnover in these industries, while a challenge operationally, also means more potential WOTC-eligible new hires across the year. Each qualifying hire starts a fresh 28-day certification window and a fresh wage-accrual period.

For restaurant owners who already manage tip reporting and payroll compliance, layering WOTC into the onboarding process is generally straightforward once a consistent pre-screening routine is in place. See our restaurant + food-service tax help page for industry-specific tax guidance, and speak with an Enrolled Agent to confirm which recent hires may already qualify.

Frequently asked questions

Who qualifies as a targeted group member for WOTC?

The IRS defines ten targeted groups for WOTC: qualified veterans, recipients of TANF or SNAP benefits, SSI recipients, formerly incarcerated individuals, designated community residents in empowerment zones, vocational rehabilitation referrals, long-term unemployment recipients, and qualified summer youth employees. Each group has specific eligibility criteria the applicant must meet on or before the day the job offer is made.

What is the maximum WOTC credit per hire?

For most targeted groups, the maximum credit equals $2,400 (40% of the first $6,000 in qualified wages). Employees who work fewer than 400 hours but at least 120 hours earn a reduced credit at the 25% rate. For certain qualified veterans, the IRS allows wages up to $24,000 in the calculation, which can produce a credit substantially higher than the standard cap.

What is the 28-day rule for WOTC certification?

Once a new employee starts work, the employer has 28 calendar days to submit Form 8850 to the state workforce agency to request certification. Missing that deadline means the employee cannot be certified, and the WOTC cannot be claimed for that individual. Building a pre-screening checklist into your hiring process is the most reliable way to stay within the window.

What form do I file to claim the Work Opportunity Tax Credit?

Employers file Form 5884 with their federal business return to claim the credit for qualified wages paid during the tax year. The credit flows into the general business credit. Partners and S corporation shareholders receive their share through their regular business return pass-through. Credit that exceeds your current-year tax can generally be carried back and forward under general business credit rules.

Can tax-exempt employers claim WOTC?

Yes. The IRS confirms that certain tax-exempt employers located in the United States and its territories are eligible to claim the WOTC. Tax-exempt organizations claim the credit against their share of payroll taxes rather than against income tax. Form 5884-C is the corresponding form for qualifying tax-exempt organizations.

Sources

  1. Work Opportunity Tax Credit · Internal Revenue Service
  2. Work Opportunity Tax Credit · Internal Revenue Service
  3. Work Opportunity Tax Credit · Internal Revenue Service
  4. Work Opportunity Tax Credit · Internal Revenue Service
  5. Work Opportunity Tax Credit · Internal Revenue Service
  6. Work Opportunity Tax Credit · Internal Revenue Service
  7. About Form 5884, Work Opportunity Credit · Internal Revenue Service